The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Suzanne's Sweets - Shop for Homemade Rugelach and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Suzanne's Sweets - Shop for Homemade Rugelach believes that customer conduct violates applicable law or is harmful to the interests of Suzanne's Sweets - Shop for Homemade Rugelach and its subsidiaries.


  • Privacy Policy
  • Your privacy on the Internet is important to us at Suzanne's Sweets - Shop for Homemade Rugelach. Our online privacy policy ("Privacy Policy") describes the type of information we gather online and how we use it. Please read this information carefully. If the online information practices of Suzanne's Sweets - Shop for Homemade Rugelach change, we will post those changes and adjustments on our Website.

    Use of Information by Suzanne's Sweets - Shop for Homemade Rugelach
    We gather certain types of customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. Suzanne's Sweets - Shop for Homemade Rugelach may also use this information to make offers to you, help us develop and improve the Suzanne's Sweets - Shop for Homemade Rugelach Website and tailor our site to your interests.

    Information Collected by Suzanne's Sweets - Shop for Homemade Rugelach
    Suzanne's Sweets - Shop for Homemade Rugelach collects two types of information about users: "Personal Information" (such as name, email address, mailing address and phone and credit card numbers) and "Aggregate Information" (such as information about how many users log on to our sites on a daily basis).

    Personal Information Collected Online by Suzanne's Sweets - Shop for Homemade Rugelach
    Personal Information is collected online when users voluntarily register with Suzannessweets.comto purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on Suzannessweets.com. We also maintain a record of your product interests and purchases online. We may receive personal usage and demographic information from our stores and from third parties we work with.

    Aggregate Information Collected Online by Suzanne's Sweets - Shop for Homemade Rugelach
    Aggregate Information is non-personally identifiable/anonymous information such as types of products purchased, most frequently accessed pages, IP addresses or search terms. Aggregate Information is used in a collective manner. Tracking Internet Protocol (IP) addresses is one method of collecting Aggregate Information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from our site, our servers log your IP address.

    Sharing Information Collected Online with Third Parties, Consultants and Affiliates
    Suzanne's Sweets - Shop for Homemade Rugelach does not share, sell or trade with third parties your Personal Information gathered online, such as your email address, Personal Information you provide as part of an online survey or any other details that identify you. We do not contribute to or participate in cooperative databases, which give other companies access to such Personal Information. For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format.

    Suzanne's Sweets - Shop for Homemade Rugelach may share Personal Information gathered online with consultants and Suzanne's Sweets - Shop for Homemade Rugelach restaurants or for any internal business purpose, and may also divulge Personal Information if such information is required for Suzanne's Sweets - Shop for Homemade Rugelach to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or if Suzanne's Sweets - Shop for Homemade Rugelach believes that membership has been used to commit unlawful acts or acts that may endanger the health or safety of another user or of the general public. In addition, Suzanne's Sweets - Shop for Homemade Rugelach receives personal usage and demographic information from its affiliates and from third parties and uses this information to improve our products and services.

    Suzanne's Sweets - Shop for Homemade Rugelach may share Aggregate Information with affiliates and consultants for any internal business purpose and with third parties for their advertising and promotional purposes.

    Use of Cookies
    A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you've visited. Suzanne's Sweets - Shop for Homemade Rugelach uses cookies to make your experience more enjoyable in a number of ways. Suzanne's Sweets - Shop for Homemade Rugelach also uses cookies to measure activity on our site, which allows us to determine which areas and features of our site are most popular. This information allows us to make improvements and updates to enhance your shopping experience.

    Security and SSL
    Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through a secure connection.

    E-mail and Electronic Newsletters
    Suzanne's Sweets - Shop for Homemade Rugelach and its affiliates may offer electronic newsletters and emails to those who have provided their email address. You will only receive a newsletter or email if you agree during registration or directly from our newsletter sign-up form to receive these items. Unsubscribe instructions are included in each electronic newsletter and email. Please note that when you make a purchase from Suzanne's Sweets - Shop for Homemade Rugelach we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

    Information Removal
    If you prefer not to receive information from Suzanne's Sweets - Shop for Homemade Rugelach, either by email or postal mail, please let us know by sending us an email at info@suzannessweets.com. Please be sure to include your full name, email address, postal address and any message. Please note that such requests may take up to six to eight weeks to become effective.

    Links to Other Sites
    Suzanne's Sweets - Shop for Homemade Rugelach may contain links to sites other than our own. Those sites may have their own privacy policies, or no privacy policy at all. We have no responsibility for those sites and provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with Suzanne's Sweets - Shop for Homemade Rugelach Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. Suzanne's Sweets - Shop for Homemade Rugelach does not control the content that appears on these sites and takes no responsibility for their content, nor should it be implied that Suzanne's Sweets - Shop for Homemade Rugelach endorses or otherwise recommends such sites or their products or services offered.

    Additional Information
    No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Suzanne's Sweets - Shop for Homemade Rugelach to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, Suzanne's Sweets - Shop for Homemade Rugelach cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk. If you choose to visit our site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including but not limited to limitations of damages and application of the law of the State of New York. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL Suzanne's Sweets - Shop for Homemade Rugelach OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THE SUZANNESSWEETS.COM SITE, EVEN IF Suzanne's Sweets - Shop for Homemade Rugelach OR AN AUTHORIZED REPRESENTATIVE OF Suzanne's Sweets - Shop for Homemade Rugelach HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Acceptance of Terms
    By using the Suzanne's Sweets - Shop for Homemade Rugelach Website, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Suzanne's Sweets - Shop for Homemade Rugelach Website. Your continued use of the Suzanne's Sweets - Shop for Homemade Rugelach Website following the posting of changes to these terms will mean that you accept these changes accordingly.

    Last modified: August 10, 2008


  • Shipping & Delivery
  • At this time, Suzanne's Sweets - Shop for Homemade Rugelach ships merchandise only to locations within the continental United States and not to international locations.

    Suzanne's Sweets - Shop for Homemade Rugelach offer Standard Ground (3-5 days), 3-Day Select, Next Day and Saturday delivery. Next Day and Saturday Delivery add $25.00 to standard charges. P.O. Addresses add $5.00 per order in addition to our standard delivery charges.

    Shipping charges are determined by weight. Orders beyond standard weight may require an additional surcharge of which you will be notified.


  • Sales Tax
  • Suzanne's Sweets - Shop for Homemade Rugelach does not charge sales tax for merchandise ordered (food and/or perishables) on this Website based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Return Policy
  • We guarantee you will be completely satisfied with your purchase of products from Suzanne's Sweets - Shop for Homemade Rugelach. If you aren't for any reason, simply return your order within one week of receipt. We will send you a prompt refund or replacement, whichever you prefer.

    Return your order to: Suzanne's Sweets - Shop for Homemade Rugelach
    704 149th Street
    Whitestone, NY 11357


    Be sure to include a letter specifically explaining your concern and indicate whether you would like us to issue a replacement or credit. Please include the label from the outside of your package for identification purposes.